Why Smart Companies Invest in Outplacement Services (And Why You Should Too)
- nicolejessicacoggan
- Jul 21
- 4 min read
Making staff redundant ranks somewhere between root canal surgery and audit season on most executives' favourite activities list. It's tough on everyone involved. However, what sets great leaders apart from good ones is how they handle the people leaving, as this says everything about their company culture. Learn about our outplacement packages.

The Real Cost of Getting Redundancy Wrong
Let's talk numbers first. Poor redundancy processes don't just hurt your departing staff – they damage your bottom line in ways most executives never calculate.
Reputation damage spreads faster than office gossip. One bitter ex-employee with a LinkedIn account can torpedo your employer brand faster than you can say "restructuring announcement." Current staff watch how you treat people on the way out. They're taking notes.
Legal risks multiply when people feel abandoned. Angry former employees have time on their hands and access to employment lawyers. Proper career transition support isn't just nice – it's risk management.
Your remaining team's morale takes a beating. Survivor guilt is real. If you throw departing colleagues to the wolves, your remaining staff wonder when their turn comes. Productivity plummets while everyone updates their CVs.

What Outplacement Services Actually Do
Outplacement isn't charity. It's strategic workforce management that protects your interests while doing right by departing staff.
Career transition support that actually works. Professional resume writing, job search coaching, and interview preparation give people real tools to land on their feet. We're talking practical skills, not feel-good workshops.
Redundancy support that minimises legal exposure. Proper outplacement demonstrates duty of care. It shows you've invested in helping people transition professionally rather than just cutting them loose.
Employee transition assistance that preserves relationships. Today's redundant manager could be tomorrow's potential client or supplier. Smart companies think long-term about professional relationships.

The Smart Money Approach: Individual vs Group Support
Individual packages work best for senior staff or specialised roles. A $359 investment in professional resume writing, cover letter, and job search training typically pays for itself in reduced legal risk and preserved reputation. Factor in the cost of one employment lawyer consultation, and individual support looks like a bargain.
Group sessions make sense for larger redundancies. When you're restructuring whole departments, group resume support sessions deliver better value. One workshop covering multiple staff members costs less than dealing with numerous disgruntled former employees.

Why Resume Writing Matters More Than You Think
Here's something most executives don't realise: your departing staff's success reflects on your company's reputation.
Strong resumes mean faster re-employment. The quicker people land new roles, the less time they spend bad-mouthing your company online. Professional resume writers know how to position redundancy positively rather than as career failure.
Poor job search skills extend unemployment periods. Talented people can spend months unemployed simply because they don't know how to market themselves effectively. That's months of potential resentment building toward your organisation.
Selection criteria writing is a specialist skill. Government and corporate applications require specific formatting and language. Most people fail at this because they don't understand the game. Professional support dramatically improves success rates.
The Hidden Benefits Smart Leaders Understand
Reduced WorkCover claims. Stress-related claims from redundant staff drop significantly when people feel supported through transition. One prevented claim pays for multiple outplacement packages.
Protected employer brand on social media. Grateful former employees become brand ambassadors rather than detractors. Professional LinkedIn profiles and positive career outcomes create better narratives than bitter Glassdoor reviews.
Improved retention among remaining staff. Teams that see colleagues treated well during redundancy feel more secure and loyal. Turnover drops when people trust leadership's character.
Faster organisational recovery. Remaining staff move past restructuring trauma quicker when they see departing colleagues supported properly. Productivity returns to normal faster.

What Workforce Reduction Support Actually Looks Like
Real outplacement goes beyond token gestures. Effective programs include:
Professional documentation that opens doors. Expert resume writing and cover letter development position people as valuable candidates rather than redundancy casualties. The language matters enormously.
Why Location and Delivery Method Matter
Australia-wide coverage ensures consistency. Whether your staff are in Brisbane or Broome, professional support should be available. Regional workers often need more help with limited local opportunities.
Online delivery reduces costs and barriers. Virtual coaching and digital resources work well for motivated individuals. Technology makes quality support accessible regardless of location.
Face-to-face support when stakes are higher. Senior staff or complex situations benefit from personal attention. The premium investment often prevents expensive complications later.

The Competitive Advantage of Getting This Right
Companies known for handling redundancies professionally gain significant advantages in talent markets.
Top performers want to work for ethical employers. Quality candidates research company culture before applying. How you treat departing staff becomes a recruiting differentiator.
Industry reputation affects business relationships. Suppliers, partners, and clients notice how you handle workforce changes. Professional approach builds trust across all stakeholder relationships.
Crisis management capabilities become obvious. How you handle redundancy reveals leadership character under pressure. This reputation matters when facing other business challenges.
The Bottom Line on Career Coaching for Redundant Staff
Outplacement isn't an expense – it's insurance. Insurance against legal action, reputation damage, and team morale collapse.
The $359 to $978 investment per departing staff member pays dividends in:
Reduced legal risk
Protected employer brand
Maintained team morale
Faster organisational recovery
Preserved professional relationships
The question isn't whether you can afford outplacement services. It's whether you can afford not to provide them.

What Smart Leaders Do Next
Redundancy happens. Economic cycles, technological change, and business evolution make workforce adjustments inevitable. The difference between companies that thrive through change and those that struggle often comes down to how they treat people during transitions.
Professional outplacement services transform necessary business decisions into opportunities to demonstrate company values. They turn potential reputation disasters into examples of corporate character.
Because here's the truth: how you handle people leaving says everything about who you really are as an organisation.
Your current staff are watching. Your industry peers are taking notes. Your future candidates are researching your reputation.
Make sure they like what they find.
Nicole Coggan has supported hundreds of organisations through workforce transitions since 2012. Her outplacement services are available Australia-wide, from individual support packages to group workshops. Because every departing employee deserves professional support to land their next opportunity. See Prices Here

Contact: 0439 160 982 | nic@nicolecogganresumes.com
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